Discover the Last Shangri-La

Privacy Policy for Kelly Bhutan

At Kelly Bhutan, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard the information you provide when using our website and services.

Information We Collect

We may collect the following information:

• Full name
• Email address
• Phone number
• Nationality
• Passport details for visa processing purposes
• Travel preferences and itinerary information
• Any information voluntarily submitted through contact forms or email correspondence

How We Use Your Information

We use your information to:

• Process tour bookings and travel arrangements
• Apply for Bhutan travel visas and permits
• Respond to inquiries and customer support requests
• Improve our services and website experience
• Send booking confirmations and important travel updates

Information Sharing

We do not sell, rent or trade your personal information to third parties. Your information may be shared only when necessary with government authorities for visa and permit processing, hotels and accommodation providers, transportation providers, and licensed tour guides and travel partners involved in your tour arrangements.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, disclosure or loss. However, no method of online transmission or storage can be guaranteed to be completely secure.

Your Rights

You may request access to, correction of or deletion of your personal information by contacting us. We will make reasonable efforts to comply with such requests where applicable.

Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us through our website contact form or official email address.

Kelly Bhutan
Bhutan

Terms & Conditions for Kelly Bhutan

Welcome to Kelly Bhutan. By booking a tour or using our services, you agree to the following Terms & Conditions.

Booking Confirmation

A booking is considered confirmed only after receiving the required deposit and written confirmation from Kelly Bhutan. Travelers must provide accurate passport information and other necessary travel documents for visa processing.

Payment Policy

A minimum of 50% advance payment is required to confirm your booking. The remaining balance must be paid before arrival in Bhutan.

Travel Documents

Guests are responsible for ensuring that their passports remain valid for at least six months from the date of travel. Travelers are also responsible for providing all information required for visa and permit applications.

Cancellations and Refunds

Cancellation requests must be submitted in writing.

• More than 3 weeks before arrival: Full refund excluding banking charges and visa processing fees.
• 1 to 3 weeks before arrival: 50% refund.
• Less than 1 week before arrival: No refund.

Any applicable refunds will be processed after deducting administrative charges, banking fees and government fees.

Changes to Itinerary

Kelly Bhutan reserves the right to modify tour itineraries due to weather conditions, road closures, flight delays, government regulations, local events or circumstances beyond our control. Alternative arrangements will be made whenever possible.

Travel Insurance

We strongly recommend that all travelers obtain comprehensive travel insurance covering medical emergencies, accidents, trip cancellations, travel delays and loss of personal belongings.

Acceptance of Terms

By confirming a booking with Kelly Bhutan, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

Kelly Bhutan
Bhutan